business Overview
| HQ | placeSan Francisco Bay Area |
| Business | Customer service software |
| Founded | access_time 16 years ago (founded 2007) |
| Company trajectory rank | TrueUp Rank #818 |
| Employees | 7,000 TrueUp Rank #172 |
| Valuation | $10 billion TrueUp Rank #187 |
| Public / Private | Private |
| Lists | Future of Work B2B SaaS investor: Benchmark investor: Index |
Zendesk is a customer service software company with 49 job openings. It is currently valued at $10 billion as a private company. 7,000 people work at Zendesk. The company was founded in 2007.
Zendesk grid
Employee happiness →
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local_atm Financials
| Valuation | 🦄$10.2 billion |
| Most recent funding date | ⚠️3 years ago |
| Total funding | $86 million |
| Value 'created' (valuation - funding) | +$10.1 billion |
| Valuation per employee | $1.5 million TrueUp Rank #1322 |
phonelink Products
| Top products | - |
| Primary customer type | business B2B |
emoji_people Culture
| Glassdoor employee reviews | 79% would recommend Zendesk to a friend (1,394 reviews) better than 53% of tech co's 83% approve of the CEO Tom Eggemeier (271 reviews) worse than 59% of tech co's |
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rule Policies
| % of open jobs that are remote | N/A |
| home_work Remote work policy | |
| Same pay everywhere? (same work, same pay) |
card_giftcard Benefits (US)
Benefit info not yet available add_boxsubmit benefit data
history Other info
| IPO date | May 15, 2014 (9 years ago) |
| Top owners at IPO | 24.5% - Charles River Ventures 18.7% - Benchmark Capital Partners 8.8% - Matrix Partners 7.2% - Alexander Aghassipour 7.1% - Mikkel Svane 2.0% - Adrian McDermott 1.6% - Alan Black 1.2% - Marcus Bragg |
| Founder ownership at IPO | 14.3% |
| Implied founder equity split | 50% - Alexander Aghassipour 50% - Mikkel Svane |
| Unsuccessful products trending_down | - |
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