Overview
TrueUp
Trajectory Score
69
/100
Trajectory Rank
Business
Customer service software
Owned by Hellman & Friedman / Permira
Founded
20 years ago
2007
Employees
4,000
TrueUp
Rank
#212
Valuation
$10 billion
TrueUp
Rank
#369
Company type
Private - PE-Backed
Related entities
Zendesk is a Customer service software company with 142 job openings. It is currently valued at $10 billion as a private company. 4,000 people work at Zendesk. The company was founded in 2007.
Company grid
Employee happiness →
Growth →
🚀
🐢
😊
😟
Jobs
Open jobs
142
TrueUp
Rank
#322
Top Job Categories
Jobs
1.
Sales
44
(31%)
2.
Engineering (Software)
29
(20%)
3.
Business Development & Partnerships
12
(8%)
4.
Business Operations & Program Management
11
(8%)
5.
Sales Engineering
9
(6%)
Top Job Locations
Jobs
1.
🇮🇳 India
20
(14%)
2.
🇮🇳 Pune, India
20
(14%)
3.
🇵🇹 Lisbon, Portugal
16
(11%)
4.
🇵🇹 Portugal
16
(11%)
5.
🌎 Remote
13
(9%)
Top Tech/Tools Mentioned
Jobs
Financials
Valuation
$10.2billion
Tech Unicorn
Last round - Jul 2014
Valuation per employee
$2.6 million
Products
Product adoption by Ramp customers
Get $500Adoption rate
15%
1% YoY
Source: Ramp
Category rank
#2
AI Support Bots
Source: Ramp
Culture
Employee sentiment
Would recommend company
67%
2,000+ reviews
Sources: TrueUp, Glassdoor, Blind
Better than 54% of tech co's
Approve of CEO
Tom Eggemeier
62%
Sources: TrueUp, Glassdoor, Blind
People
Zendesk Org Chart
Rankings and awards
G2 Best Software Companies #25
2026
G2 Best Software Companies #40
2025
G2 Best Software Companies #69
2024
TrustRadius Most Loved
Zendesk Suite
2024
Disability Equality Index - Best Places to Work
2023
G2 Best Software Companies #4
2023
Layoffs
Nov 2022 · 4 years ago
350 impacted5%
Employee-reported layoffs
Aug 2022 · 4 years ago
Policies
Open jobs that are remote
9% (13 jobs)
H1B sponsorships (2025)
52
TrueUp
Rank
#182
Top posts
Other info
History
IPO date
May 15, 2014
12 years ago
Top owners at IPO
7.2% - Alexander Aghassipour
7.1% - Mikkel Svane
2.0% - Adrian McDermott
1.6% - Alan Black
1.2% - Marcus Bragg
24.5% - Charles River Ventures
18.7% - Benchmark Capital Partners
8.8% - Matrix Partners
Founder ownership at IPO
14.3%
Implied founder equity split
50% - Alexander Aghassipour
50% - Mikkel Svane
Compare to other companies
Job openings
1,451
Employees
80,000
Founded
28 years ago
Valuation
$132 billion
Trajectory Score
70
